By accessing and using Cool Cat Casino, you agree to comply with these Terms and Conditions. We reserve the right to modify or update these terms at any time, and it is the player’s responsibility to review them periodically.
Eligibility
- Players must be at least 21 years old to participate.
- Participation is only allowed where online gambling is legal and not prohibited by law.
- The casino reserves the right to request identification verification before processing any transactions.
Account Registration & Restrictions
- Each player is allowed only one real-money account.
- Multiple accounts will be closed, and any winnings obtained through duplicate accounts will be forfeited.
- Players must provide accurate and truthful registration details. False information may result in account suspension or termination.
Fair Play & Game Rules
- All game outcomes are determined by a certified Random Number Generator (RNG) to ensure fairness.
- Any attempts to manipulate or exploit the system will lead to immediate account termination.
- Players acknowledge that gambling involves financial risk and that the casino holds no responsibility for losses incurred.
Bonuses & Promotions
- Bonus funds are subject to wagering requirements before withdrawal.
- Players must adhere to bonus-specific terms and conditions; failure to comply may result in bonus cancellation and voided winnings.
- Bonuses cannot be used in conjunction with other promotions unless stated otherwise.
Deposits & Withdrawals
- Players must use legitimate payment methods registered under their name.
- Withdrawal requests are processed in accordance with the casino’s verification policies, which may require identity confirmation.
- The casino reserves the right to set minimum and maximum withdrawal limits, which vary depending on the payment method used.
- Withdrawals are subject to processing times and may take up to 7-10 business days depending on verification and payment provider policies.
Security & Privacy
- Cool Cat Casino employs 256-bit SSL encryption to ensure the protection of player data and financial transactions.
- Players must maintain the confidentiality of their login credentials and must not share their accounts with third parties.
- The casino will not be responsible for any unauthorized access due to player negligence.
Fraud & Abuse Prevention
- Any form of fraudulent activity, including chargebacks, multiple account usage, and promotion abuse, will result in account closure and forfeiture of funds.
- The casino reserves the right to investigate any suspicious activity and report fraudulent behavior to relevant authorities.
Prohibited Jurisdictions
- Players from certain jurisdictions may be restricted from accessing Cool Cat Casino due to local laws.
- It is the player’s responsibility to ensure they are legally allowed to gamble online in their jurisdiction.
- The casino does not provide legal advice, and players must consult with their local authorities regarding gambling laws.
Liability & Disputes
- Cool Cat Casino is not responsible for technical malfunctions, system errors, or service interruptions.
- Any disputes must be submitted in writing within 14 days of the incident.
- In the event of any discrepancy between game results on a player’s screen and the casino’s game server, the results on the casino’s server will be deemed final.
- The casino reserves the right to refuse service or terminate accounts at its discretion.
Responsible Gambling
- Cool Cat Casino promotes responsible gambling and provides tools for players to manage their gaming habits.
- Players can set deposit limits, request self-exclusion, or seek assistance from professional organizations if gambling becomes problematic.
Changes to Terms & Conditions
- The casino reserves the right to update or amend these terms without prior notice.
- Continued use of the casino services after any changes constitutes acceptance of the revised terms.
For further inquiries, please contact our support team at [email protected].